Spa in Ranchi

1. Appointments, Reporting & Rescheduling

To help ensure that scheduled therapists and therapy rooms are prepared on time:

• Arrival Time: Guests are requested to report at reception 10–15 minutes before their reserved session slot.
• Late Arrivals: Arriving late may result in a reduced session duration where necessary to avoid disruption to subsequent bookings.
• Rescheduling Notice: Cancellation or slot changes should be notified at least 2 hours in advance.

2. Professional Code of Conduct

Ranchi Spa Massage provides professional wellness and relaxation services and expects every guest to maintain respectful behaviour toward staff, therapists and other guests.

3. Packages, Vouchers & Branch Validity

The following terms apply to memberships, promotional vouchers and custom wellness packages where applicable:

• Branch Access: Select premium packages may be redeemed across participating branches, subject to applicable package terms and prior notice.
• Non-Transferable: Membership accounts and session coupons are non-transferable unless otherwise stated by the applicable package terms.
• Validity Period: Packages and vouchers must be used within their specified validity period.

4. Branch Network

These terms apply to our Ranchi centre at Lalpur Chowk, Ranchi, Jharkhand 834001, and to any participating branch that displays the Ranchi Spa Massage name.

5. Services & Session Information

Service availability, treatment duration and session options may vary according to the selected service and participating branch.

Guests should confirm the applicable service details with the selected branch before the appointment where clarification is required.

6. Client Responsibility

Clients are responsible for providing accurate information when submitting an enquiry or making an appointment.

Clients should also communicate any relevant treatment preferences, sensitivities or safety concerns before the session begins.

7. Acceptance of Terms

By making a booking, submitting an appointment enquiry or using the services of Ranchi Spa Massage, the client acknowledges that they have read and understood the applicable Terms & Conditions.

1. Scope & Branch Network

This Privacy Policy applies across our digital channels, direct booking portals, customer enquiries and walk-in appointments handled throughout our Ranchi location in Jharkhand.

2. Information We Collect

To deliver personalized treatments, manage appointments and provide timely customer support, we may collect the following information:

• Primary Details: Name and contact phone/mobile number.
• Booking Details: Email address for appointment confirmations and billing receipts.
• Treatment Preferences: Preferred branch city, selected therapy such as Thai, Swedish or Deep Tissue, and preferred appointment slot.

3. How We Use & Protect Your Data

Information collected through our booking and enquiry channels is used primarily for service management, appointment coordination and customer support.

• No Unauthorised Data Selling: We do not sell, rent or trade your contact information for unauthorised telemarketing purposes.
• Restricted Access: Access to customer information is limited to authorised staff who require it for appointment, service or support operations.
• Service Operations: Information may be used to manage bookings, respond to enquiries and provide requested spa services.

4. Wellness Assessment Confidentiality

Any physical wellness information, therapy pressure preferences or oil sensitivities voluntarily disclosed before a session are treated as confidential and are handled only for the purpose of providing the requested service and maintaining customer safety.

5. Appointment & Booking Information

When you submit an appointment enquiry or booking request, the information provided may be used to contact you regarding your requested service, branch, date or time slot.

Please ensure that the information submitted through our forms is accurate and belongs to you or that you have appropriate permission to provide it.

6. Website & Online Services

Our website may contain forms, booking interfaces, contact options and other digital features that allow visitors to communicate with Ranchi Spa Massage.

Information submitted through these features may be processed to respond to your enquiry or fulfil the service requested by you.

7. Data Security

We take reasonable administrative and technical measures to protect customer information from unauthorised access, misuse or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

8. Your Privacy Choices

If you have questions about the personal information you have provided to us, or if you would like to raise a privacy-related request, you can contact our support team using the details provided below.

1. General Information

The content on this website, including service descriptions, prices, durations and images, is provided for general information only. Services, prices and availability may change without prior notice. Please confirm details with our team before booking.

2. Not Medical Advice

Our treatments are intended for relaxation and general wellness. They are not a substitute for medical diagnosis or treatment. If you have a medical condition, injury, skin allergy, are pregnant, or have any health concern, please consult your doctor before booking a session and inform our therapist before the session begins.

3. Individual Results

The experience and benefits of any massage or spa therapy vary from person to person. We do not guarantee any specific physical or medical result.

4. Images & Illustrations

Photographs and graphics shown on the website are for illustration only and may not exactly represent the actual rooms, therapists or services at the centre.

5. Packages & Offers

Membership plans, vouchers and promotional offers are subject to the applicable Terms & Conditions, validity period and availability at the participating branch.

6. Limitation of Liability

Ranchi Spa Massage will not be liable for any loss arising from the use of information on this website or from failure to disclose relevant health information before a session. Guests are responsible for their personal belongings while visiting the centre.